Our goal is to offer you the right hotel for your group tours. Above all, this includes considering the hotel according to the needs of your customers and the coach's requirements.
To facilitate your requirements in Europe, we have introduced our hotel classification, which also takes into account your special requirements, regardless of the star system of the respective countries.
Our hotel reviews are constantly revised and adapted based on our experience and feedback. The goal is to give you a higher hotel quality, more transparency and more subtle gradations in your hotel selection. Just what you need.
We have listed the descriptions of the individual hotel categories below.
Modern, international top-class hotels in a new or renovated condition with excellent guest ratings are in this category. Multilingualism and high service standards characterize the hotels of this category.
Superior SRG-Premium category hotels stand out due to the particularly positive guest opinions and contemporary international furnishings. They are elegantly furnished and air-conditioned. They offer reception, lift, lounge area, bar and at least one restaurant. If there is a group-friendly restaurant within walking distance, having an in-house restaurant for dinner is not essential. Leisure facilities are available. The reception is manned 24 hours a day. The generous rooms can be reached by lift. They are equipped with at least a shower/WC, soap or soap dispenser, hairdryer, makeup mirror, TV, telephone, internet access, seating, storage area and tea/coffee making facilities.
Premium SRG category hotels have the standard of international hotels. They tend to be air-conditioned and also focussed on groups in terms of their size and furnishings. They are normally easily accessible, reachable by coach and have at least a reception, lift, lounge area, bar, a suitably large breakfast room and restaurant. If, however, a restaurant suitable for groups is within walking distance, an in-house restaurant for dinner is not strictly required. Leisure facilities are often also available. The reception is reachable 24 hours a day. The generous rooms can be reached by lift. They are equipped with at least a shower/WC, soap or soap dispenser, hairdryer, TV, telephone, seating and storage area.
Hotels of Superior SRG Mid-Range are suited excellently for groups and have the highest customer satisfaction rankings within their category. They are mostly accessible, accessible by coach, and have at least a reception, lift and a large breakfast room. The spacious rooms are a reasonable size and are equipped with a shower / WC, soap or soap dispense and telephone.
Select means selection - accordingly we bestow only a few hotels this award – always related to the type of a trip. There is no uniform hotel classification for hotels of SRG-Select . It can be a rustic or a luxurious hotel for the trip. The selected hotels then fit perfectly into the travel description, the theme of the trip or the program – so that you are always spot-on with this choice. 100% Guaranteed
SERVICE-REISEN
Heyne GmbH & Co. KG
Roedgener Str 12
35394 Giessen
GERMANY
Call: +49 641 4006-0
e-mail: info@servicereisen.de
service hours:
Mon-Fri: 9am - 5pm
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