Europes Leading Wholesale Tour Operator 2020 Europes Leading Wholesale Tour Operator 2021 Europes Leading Wholesale Tour Operator 2022
Select language
Call us +49 641 4006-0

SERVICE-REISEN hotel categories

Our goal is to offer you the right hotel for your group tours.  Above all, this includes considering the hotel according to the needs of your customers and the coach's requirements.

To facilitate your requirements in Europe, we have introduced our hotel classification, which also takes into account your special requirements, regardless of the star system of the respective countries.

Our hotel reviews are constantly revised and adapted based on our experience and feedback. The goal is to give you a higher hotel quality, more transparency and more subtle gradations in your hotel selection. Just what you need.

We have listed the descriptions of the individual hotel categories below.

Description of hotel categories

Hotels of SRG-Luxury Category

Modern, international top-class hotels in a new or renovated condition with excellent guest ratings are in this category. Multilingualism and high service standards characterize the hotels of this category.

Hotels of Superior SRG-Premium Category

Hotels of the Superior SRG-Premium Category are characterized by particularly positive guest opinions and contemporary international facilities. They are elegantly furnished and air-conditioned. They offer a reception, lift, lounge, bar and at least one restaurant. Recreational facilities are available. The reception is open 24 hours a day. The spacious rooms are accessible by lift. They are equipped with a shower / WC, soap or soap dispenser, hairdryer, make-up mirror, TV, telephone, Internet access, seating, storage and tea- / coffee-making facilities.

Hotels of SRG-Premium Category

Hotels of the SRG-Premium Category comply with international hotel standards. They are usually air-conditioned and can accommodate groups. They are mostly accessible, accessible by coach, and have at least a reception, lift, lounge, bar, a large breakfast room and a restaurant. Often there are also recreational facilities. The reception is open 24 hours a day. The spacious rooms are accessible by lift. They are equipped with a shower / WC, soap or soap dispenser, hairdryer, TV, telephone, seating and storage space.

Hotels of Superior SRG Mid-Range

Hotels of Superior SRG Mid-Range are suited excellently for groups and have the highest customer satisfaction rankings within their category. They are mostly accessible, accessible by coach, and have at least a reception, lift and a large breakfast room. The spacious rooms are a reasonable size and are equipped with a shower / WC, soap or soap dispense and telephone.

Hotels of SRG-Select

Select means selection - accordingly we bestow only a few hotels this award – always related to the type of a trip. There is no uniform hotel classification for hotels of SRG-Select . It can be a rustic or a luxurious hotel for the trip. The selected hotels then fit perfectly into the travel description, the theme of the trip or the program – so that you are always spot-on with this choice. 100% Guaranteed