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The SERVICE-REISEN customer portal

Everything in view – in one place.

With the new SERVICE-REISEN customer portal, we provide you with a modern, digital solution that noticeably simplifies your daily work. Keep track of all trips, bookings, and important information at all times—centrally, transparently, and efficiently. Benefit from clear processes, quick access, and a new quality of collaboration. A tool that takes our joint travel organization to the next level.

Your path to the new SERVICE-REISEN customer portal

The SERVICE-REISEN customer portal is now live!

All contact persons registered with us have received a personal invitation to the SERVICE-REISEN customer portal at their registered email address. This contains a step-by-step guide for initial registration as well as all important information for accessing the customer portal.

If you have not received an invitation or need assistance with registration, we will be happy to help you.

What services does the SERVICE-REISEN customer portal offer from launch?

With the new SERVICE-REISEN customer portal, you get centralized, digital access to all relevant information regarding your group travel.

The following features are already available at launch:

Central travel overview

All booked and requested trips are clearly bundled in one place – accessible at any time, whether in the office or on the go.

Transparent booking and service details

You have insight into the current status of your trips at all times, including the services already confirmed.

Digital document management

Offers, travel documents, and other important documents are available to you digitally at all times – easily accessible and downloadable.

Image selection for your marketing

Suggested images for your trips can be downloaded directly in the portal and used for your own communication materials.

Overview of upcoming tasks

Direct upload options for participant lists, booking status, bus data, or brochures.

What can you look forward to in the future?

Through direct integration into our travel backend, the SERVICE-REISEN customer portal will continuously evolve and gradually become a comprehensive working platform for your daily practice.

  • Advanced self-service functions: Even more ways to independently manage and adjust your trips.
  • Optimized communication features: Direct coordination and information exchange with your SERVICE-REISEN contact persons within the portal.
  • Advanced reports and overviews: Enhanced reports and overviews ensure better transparency.
  • Further digital services relating to your travel organization.

What is the benefit of the SERVICE-REISEN customer portal for you?

With the SERVICE-REISEN customer portal, you primarily gain: overview, efficiency, and security in your daily work.

  • Maximum transparency
    All important information about your trips is available at all times – up-to-date and centrally bundled.
  • Improved representation within your company
    Your employees can find information on their colleagues' trips, even if they are ill or on vacation.
  • Time savings in daily work
    Less coordination effort, faster access to documents and information.
  • Structured processes
    Defined deadlines and procedures ensure greater planning reliability.
  • More flexibility
    Access to all relevant data – regardless of location and time.
  • More professional marketing
    Direct access to image material makes it easier to create and optimize your travel offers.
  • Simplified collaboration with SERVICE-REISEN
    The portal creates a common, transparent working basis for an even more efficient partnership.

We are here for you and happy to help!

kundenportal@servicereisen.com | +49 641 4006-55

Nathalie Wallies

 

Your contact person for everything related to the customer portal

Nathalie Wallies

»All travel information in one place, at a glance: structured, transparent, flexible, fast, up-to-date. Our shared path to simpler travel!«